|Affordable Software Consulting|
Business Analyst and Software Consultant with over 20 years’ application experience seeking Software Quality Assurance, Application Development, Web Site Development, Training, Technical Writing, or Office Automation position.
11/02-8/03 Operations Analyst, BeyondROI, Hallandale Beach, FL:
Learned the current procedures of this Internet Marketing startup, made
suggestions as to how they could be done better, and implemented some
of those changes. Performed SQL queries on data to provide management
with financial and client reports and to bring problem areas to their
attention. Responsible for clients' setup packages, and getting their
web sites into major engines through search engine submission and PPC
engines so they would receive a high volume of targeted traffic. Evaluated
major CRMs for internal use, and used Lotus Notes to mock up the design
of an internal system built with Cold Fusion.
1995-1996 Systems Quality Engineer III, Lotus Development, Cambridge, MA: Tested Admin utility (used to create and maintain user entries and files, scheduling agents and clients. Maintained lab machines. Created matrix of possible combinations of OSs, networks, and e-mail software and versions involved while scheduling, and tested a subset thereof. Worked with development to identify and prioritize problems. Administered problem tracking system, including creating custom views, forms, and agents for the Organizer team, and working with IS to identify problem areas and wish-list items. Developed prototypes of a Test Plan Database in Lotus Notes. Smoke-tested clipboard functionality between Organizer and other suite applications.
1984-1995 Contractor, Massachusetts: Automated and Manual Software Quality Assurance; Code Review; Data Analysis; Database Design and Development; Defect Tracking; Version Control; End User Training; Paralegal; Foreign Language Word Processing and Editing; Office Automation and Technical Documentation for clients that include General Instrument, GTE International, Kurzweil Music Systems, Lotus Development Corporation, ON Technology, Sun Microsystems, Symantec, Addison-Wesley, Computer Sciences Corporation and Wang.
Copyright 2008© Maureen Shea